Because we are confident in our sales,we apply conditions which are unique in the world.
Every item is sold with a15 day test period* .
Every item,if bought new, is sold with a 24 month guarantee.
We guarantee the avaliability of spare parts for all the products in our catalogue for a period of 10 years (unless specified otherwise).
We offer a lifetime guarantee of usage,that is to say an immediate free loan of equipment during any intervention (within or outside the period of guarantee).
*tout nos produits sont vendus 15 jours à l'essai au minimum. pendant cette durée vous pouvez essayer le matériel dans l'eau et nous le ramener q'il ne vous convient pas. Dans le cas ou il ne vous conviendrait pas, plusieurs solutions existent - échange contre un produit équivalent avec réglement ou remboursement de la différence - établissement d'un avoir sans date de valeur - remboursement, déduction faite d'une période de location conformément à notre tarif en vigueurDescription of the articles.
Every product on offer by the "VIEUX PLONGEUR " has the most detailed description possible on the page dedicated to it in the manufacturers catalogue.
The photographs and descriptions of a product,although realized with great care , cannot reflect exactly its characteristics, and the responsibility of VIEUX PLONGEUR cannot be put in cause.
The products are on offer in every country with the exception of a ban ,in which case ,it is noted on the list of each product.
The price of each product can be found on the the technical page of the product.The price marked in euros to give an indication the cost.
For all orders delivered in EC countries , VAT is added to the tax free prices at the going rate .
We add to this the cost of transport which is calculated according to the weight and destination of the parcel.
Other than the VAT (if applicable) and transport costs , other expenses ,notably custums claims ,are not included in the prices and are the responsibilty of the buyer.
Methods of payment The payment is in euros either:
By a cheque of 50% of the cost , sent by post along with a copy of the website order form fully completed.
By visa card, the number must be indicated with the completed order which is secured by SSL 128 bits.
By a bank transfer* for all orders outside metropolitan France.
* The company "Au Vieux Plongeur"has the right to cancel any order that has been placed outside metropolitan france using another method of payment than a transfer,as well as any orders that haven t been followed up within 7 working days after the order has been registered..
Placing and confirming an order
The order is carried out the moment the buyer validates the order and the conditions of sales,and has paid the price required.
The sale is fixed once the client has payed for the order and the VIEUX PLONGEUR has confirmed this order.
At confirmation the VIEUX PLONGEUR,reminds the conditions of sales and in particular the price paid by the buyer,the conditions of the guarantee and the details of the buyers right to retract.
All the products on offer are,as a rule,avaliable( so far as the stock permits it),however the VIEUX PLONGEUR reserves the right to inform the client of a tempory difficulty to supply a product and ,in which case , can refuse his order.
The goods ordered are delivered to the address indicated by the buyer within 48hours (the delivery time if they are in stock ) from the moment the order is confirmed by the VIEUX PLONGEUR .
Certain specific products with a longer delivery time will be communicated by email .The VIEUX PLONGEUR does everything possible so that buyer receives his order within the time specified,however they cannot be held responsible for a delivery problem or delay.
The VIEUX PLONGEUR informs the buyer of any delivery problem,and has the right to cancel part of, or all of, an order as long as he informs the buyer and reimburses him as soon as possible.
The deliveries are by the postal services or by a carrier in France, and by DHL outside France.The products are delivered (other than the packaging necessary for their transport) as they are presented on the page of the catalogue.
The right to retract
The buyer disposes of a limited time of 7 working days from the delivery date to retract,within this periods he may ,at his expense ,return the goods.
The moment the VIEUX PLONGEUR receives the returned goods ,the buyers account is credited the price of the goods excluding the delivery cost.
If the goods delivered are not conform with the order or have a defect,the buyer can,within 15 days from the delivery date , return the goods to the VIEUX PLONGEUR.
Once the VIEUX PLONGEUR has authenticated a fault in the product or error in the order,it is replaced or if the buyer prefers his account is credited the cost of the flawed product.
The sales contract between the VIEUX PLONGEUR and the buyer as well as the present offer are managed by the french law
Any disagreement that has not been settled amicably will be dealt with by "les Tribunes de Commerce français. "
CONDITIONS GENERALES DE VENTE des produits SCUBAPRO UWATEC S.A. ET SEEMANN
Livraison possible pour les seules personnes fournissant une adresse de livraison dans l’Espace Economique Européen"
L'acheteur reconnais que son expérience de plongeur ou celle de la personne qui utilisera ce matériel de plongée sous-marine, est suffisante pour permettre l’utilisation adéquate, et en toute sécurité, de ce matériel. Cet avertissement ne remplace pas le besoin d’une lecture complète du manuel d’utilisation des produits Scubapro/Uwatec que j’ai achetés, et la responsabilité de Scubapro Uwatec ne pourra être engagée en cas de dommages découlant d’une utilisation inappropriée des produits.
Information processing and liberties
In accordance with the information processing and liberties law of the 6th of january 1978,the buyer has a right to access and rectify his personal details.