For deliveries in Metropolitan France

• The dispatching system is calculated on the web site.It is by COLISSIMO a postal service with a 24 to 48 hour delivery delay ,the cost of which is indicated before you validate your order.
• For any other type of delivery ,please notify us us in the section" commentaire " which figures on your "on line" order from

Registered post is used for deliveries outside Metropolitan France.

• The delivery costs calculated the moment your packaged order is weighed.
• The cost of delivery is at the clients expense and figures on the invoice which is transmitted to the client the moment his order has been sent
• If you require an estimation of the cost of delivery ,please make this request by email prior to your order or note it in the "commentaire" section on your on line order form.
• Other delivery services such as UPS , DHL ....can be used if specifically requested by the client.
• In order to ensure a quality service along with the best prices ,the store "Au Vieux Plongeur" can choose to use another delivery service ,be it a private service or alternative postal service.

Heavy and/or bulky parcels

• Bulky goods such as spears or spearguns are not accepted by the postal services for deliveries outside metropolitan france , due to the length of such a package.
• Added quantities of goods ( ie several stabilizing jackets,wetsuits,scuba tanks) are sent in several parcels owing to the overall weight of such an order.
• The maximum weight is 30kg for deliveries by "collissimo "in metropolitan france.Hence a heavy order is sent in several different parcels.
• Scuba tanks and compressors cannot enter into a free delivery category in metropolitan france,the cost of delivery will be communicated to you by telephone or email and the order will only be dealt with after receiving an agreement from you to pay for the cost of delivery

Returns,not receiving a pacel.

• If you are absent when your package is delivered to the address indicated by you in your order,a notice of this delivery is put in your letter box.The local post office keeps your package available for 15 days,if you do not claim it within this time your package is returned to us . The delivery remains nevertheless at your cost.
• If at delivery the package is damaged ,the client must either refuse to accept the parcel or open it in front of the delivery man to ensure that the goods are not damaged.
• When returning any package, it is essential to send it by registered post addressed to the company "Au Vieux Plongeur".